FAQ

Wondering how to protect your precious bike and ensure its traceability throughout its lifetime?
The digital ownership certificate is the ideal solution! Registered on a blockchain, this unique certificate allows tracking the complete history of your bike, including ownership transfers.

1. Extend the warranty to 10 years: Enjoy unmatched peace of mind with a 10-year warranty on the frame. Imagine riding worry-free, knowing your frame is protected for an entire decade!

2. Increase chances of recovery in case of theft or loss: A lost or stolen bike can be quickly returned thanks to the QR code on the Moustache Code label, allowing anyone to send an anonymous message to help return your bike.

In France:
Your store will register your bike in the national database. Then, your bike will automatically appear in your virtual garage as soon as you log in. Please note: to ensure this works, you must log in at least once using the same email address provided to the store during registration.

Abroad:
The buyer must perform this operation. Two options are available:

• Scan the QR code.
• Enter the Moustache Code number in your account to add the bike to the virtual garage.

Set your bike’s status to “For Sale”:
Easily list your bike for sale from your account and prove ownership. This feature enables secure peer-to-peer transactions and helps maintain the resale value of Moustache bikes on the second-hand market ;-{D

Transferring ownership to the buyer is child’s play!
Log into your virtual garage, click on “Transfer Ownership,” and the buyer will receive an email request. Once accepted, the bike will be automatically transferred.

With the digital ownership certificate, you’re investing in your bike’s security. Enjoy extended warranty coverage, better chances of recovery in case of theft, and easy ownership transfers. So, protect your bike with this innovative certificate! ✨