FAQ
Everything you need to know
Moustache Account
I want to register my bike, but I don’t have a Moustache Code
No Moustache Code to register your bike? No worries! You can easily add it to our system using its serial number. Here’s how:
- 1
Log in to your “My Garage” space.
- 2
Select “Register my bike.”
This option is available in your personal account. - 3
Enter the serial number.
Type in your bike’s serial number (starting with “H, E, or T…”) in the designated field. You’ll usually find this number under your bike’s frame. - 4
Enter the purchase date.
Add the date you purchased your bike. - 5
Choose the retailer.
Select the retailer where you bought your bike. - 6
Finalize the registration.
Click Register, and that’s it! Your bike is now registered.
Need more help?
If you encounter any issues during registration, don’t hesitate to contact the support team. They’re here to help! 😊
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