FAQ
Everything you need to know

Moustache Account
I haven’t received my Moustache account activation email
You’ve created an account, but the activation email hasn’t arrived? Don’t worry! Follow these simple steps to resolve the issue
- 1
Check your “Spam” or “Junk” folder.
Sometimes the email might end up there. If that’s the case, open it and click on Activate Account. - 2
Still nothing? Contact us.
If the email isn’t in your spam folder, send a message to the support team. They’ll be happy to help activate your account quickly.
Once your account is activated, you’ll be able to enjoy all the Moustache benefits: register your bike, manage your preferences, and much more.
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